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Frecuently asked questions

  • We are a 3-star superior tourist complex located in Menorca in front of the beautiful bay of Arenal d'en Castell. We have 549 rooms divided into three blocks (A, B and C) surrounded by nature and a leisure area of more than 40,000m² with gardens, terraces, swimming pools, water park, restaurants and a variety of services such as shops, supermarket, hairdresser and a wide range of entertainment for all ages.

    Since 1972, at Club Hotel Aguamarina we have been working to offer you a special and unforgettable treatment. Our exclusive location just a few metres from the sea, the incomparable views, the easy access to the beach and our personalised service make Club Hotel Aguamarina the perfect place for your holidays.

  • Location of the beach

    Arenal d'en Castell beach is a cala in the north of Menorca and belongs to the municipality of Es Mercadal.
    Location

    Beach Features

    Arenal d'en Castell is a shell-shaped beach over half a kilometer long and 20 meters wide, with very calm waters. It is like a vast natural swimming pool, ideal for a day at the beach with children. Despite being urban, it is one of the most beautiful on the island, with very easy access and a wide variety of services nearby.

    Does the beach belong to the hotel?

    No, Arenal d'en Castell beach does not belong to the hotel. In Spain, beaches are public use and are not owned by any hotel or private company.

    Leisure and services in Arenal d'en Castell

    There is a wide variety of services around the beach, such as a pharmacy, doctor, supermarkets, restaurants, bars, water activities, etc.

    Use of umbrellas and loungers on the beach

    The umbrellas and loungers on the beach are managed by independent private companies and do not belong to or have any affiliation with Club Hotel Aguamarina.

    Is there a chemist’s near the hotel?

    Yes, it is a 15 min. walk or 4 min. drive from the hotel.
    https://goo.gl/maps/zvgxgvn38yndnjEw9

  • Our rooms are mainly differentiated by the type of views.We have different types so you can choose the one that best suits your needs:

    Standard Room

    Relax like never before and enjoy your best vacation in our standard room with all the services and comforts. This 17m² room with a 5.25m² terrace has 2 single beds or 1 *double bed, full bathroom, LED TV with DTT and satellite channels, **air conditioning/heating, telephone, ***refrigerator, *** safe, desk with chair and daily cleaning.

    Admits up to 4 guests, check conditions.

    *Upon request and subject to availability
    **Central A/C and heating. You can regulate the temperature from your room
    ***Extra charge

    Pool View Room

    Enjoy the incomparable views of our fun pool and slide area! This 17m² room with a 5.25m² terrace has 2 single beds or 1 *double bed, full bathroom, LED TV with DTT and satellite channels, **air conditioning/heating, telephone, ***refrigerator, *** safe, desk with chair and daily cleaning.

    Admits up to 4 guests, check conditions.

    *Upon request and subject to availability
    **Central A/C and heating. You can regulate the temperature from your room
    ***Extra charge

    Sea View Room

    Wake up with an exclusive landscape facing the Arenal Bay and enjoy a relaxing vacation to the fullest in this room with incredible views, with 17m² and a 5.25m² terrace. It has 2 single beds or 1 *double bed, full bathroom, LED TV with DTT and satellite channels, **air conditioning/heating, telephone, ***fridge, ***safe, desk with chair and daily cleaning.< /p>

    Admits up to 4 guests, check conditions.

    *Upon request and subject to availability
    **Central A/C and heating. You can regulate the temperature from your room
    ***Extra charge

    Sea View and Garden Room

    With direct access to the beach from the room itself! Enjoy the terrace with views of the bay of Arenal d'en Castell and a garden of approximately 30m² that has two chairs with a table, two hammocks and an umbrella so you can fully enjoy this exclusive area. This 17m² room has 2 single beds or *double bed, full bathroom, LED TV with DTT and satellite channels, **air conditioning/heating, telephone, desk with chair, ***refrigerator, ***safe and daily cleaning.

    Admits up to 4 guests, check conditions.

    *Upon request and subject to availability
    **Central A/C and heating. You can regulate the temperature from your room
    ***Extra charge

    Cycling Friendly Room

    The perfect room for the most athletic and adventurous with free access to our Cycling Center (check all the benefits on our website). With 17m² and a 5.25m² terrace, it has 2 single beds or 1 *double bed, full bathroom, LED TV with DTT and satellite channels, **air conditioning/heating, telephone, desk with chair, ***fridge, ***safe and daily cleaning.

    Admits up to 4 guests, check conditions.

    *Upon request and subject to availability
    **Central A/C and heating. You can regulate the temperature from your room
    ***Extra charge

    Connecting Rooms

    If you are traveling with family or friends, this is the ideal room for you! You will enjoy 2 independent rooms of 17 m² connected by an interior door, with a full bathroom and a terrace of 5.25 m² each. It has 4 *single beds, 2 LED TVs with DTT and satellite channels, **air conditioning/heating, telephone, 2 ***fridges, 2 ***safes, 2 desks with chair and daily cleaning.

    Accommodates up to 4 guests:

    3 adults + 1 child
    2 Adults + 2 children
    1 adult + 3 children

    *Possibility of replacing 2 single beds with a double, upon request and subject to availability
    **Central A/C and heating. You can regulate the temperature from your room
    ***Extra charge

    Standard Suite Room

    Relax in our spacious 34m² suite with a 5.25m² terrace and enjoy your vacation to the fullest! Our standard suites have 2 bedrooms with two single beds or a *double bed in the master bedroom and a sofa bed or two single beds in the secondary bedroom, a full bathroom, 2 LED TVs with DTT and satellite channels, **air conditioning/ heating, telephone, ***fridge, ***safe, desk with chair and daily cleaning.

    Admits up to 5 guests, check conditions.

    *On request and subject to availability
    **Centralized A/C and heating. You can regulate the temperature from your room
    ***Extra charge

    Sea View Suite Room

    Our fantastic 34m² suite with incomparable and exclusive views of Arenal beach and a large 10.5m² terrace. It has 2 bedrooms with 4 single beds or *double bed, sofa bed, full bathroom, 2 LED TVs with DTT and satellite channels, **air conditioning/heating, telephone, desk with chair, ***fridge, ***box strong and daily cleaning.

    Admits up to 5 guests, check conditions.

    *On request and subject to availability
    **Centralized A/C and heating. You can regulate the temperature from your room
    ***Extra charge

    Premium Suite Room

    Enjoy the most premium Aguamarina experience in one of our 3 exclusive, completely renovated suites. Relax in its 34m² and contemplate the best sunset in Menorca from its impressive 10.5m² terrace. Our Premium Suites are completely updated and renovated so that you can rest in an open space with all the comforts: king size double bed, sofa bed, bunk bed, full bathroom, 2 LED TVs with DTT and satellite channels, *air conditioning/heating, telephone, desk with chair, **fridge, **safe and daily cleaning.

    Admits up to 6 guests, check conditions.

    *Central A/C and heating. You can regulate the temperature from your room
    **Extra charge

    BED DISTRIBUTION AND SIZES:

    · The 2-guest rooms have 2 single beds.
    · The 3-guest rooms have:
           · 3 single beds (If all guests are adults)
           · 2 single beds + 1 extra bed (If the guests are 2 adults + 1 child)
    · The 4-guest rooms have 2 single beds + 1 bunk bed.

      Our single beds are 90 x 190 cm.
      We have double beds of 180 x 190 cm on request and subject to availability.
      Ask at reception during check-in.

    • Check-in and Check-out Times

      Check-in: from 14:00 to 23:59
      Check-out: until 11:00 a.m.

      Late Arrival Policy: Your room is guaranteed until 23:59 on the day of check-in. If you plan to arrive after 23:59, please notify us in advance, as the hotel cannot guarantee room availability after that time.

      Can I consume on the last day of my stay?

      After check-out, you can continue to enjoy the hotel's services, with any consumption charged to your account.

      Early Check-in

      With our Early Check-in service, you can start enjoying all the services included in your rate before 14:00.

      Price: 45€/room. Free for AguaClub members*

      ROOM SUBJECT TO AVAILABILITY.

      *Become an AguaClub member and enjoy amazing benefits and exclusive discounts. Sign up easily in the My Account section on our website or write to us at hola@clubhotelaguamarina.com

      Late Check-out

      With our Late Check-out service, you can continue enjoying all the services included in your rate until 18:00.

      Price: 45€/room. Free for AguaClub members*.

      ROOM SUBJECT TO AVAILABILITY.

      IT IS ESSENTIAL TO REQUEST IT AT RECEPTION ONE DAY BEFORE DEPARTURE. 

      *Free for AguaClub members, provided it is requested at reception one day before check-out and the hotel confirms availability. If a guest uses the Late Check-out service without hotel confirmation, a charge of 45€/room will apply.

      *Become an AguaClub member and enjoy amazing benefits and exclusive discounts. Sign up easily in the My Account section on our website or write to us at hola@clubhotelaguamarina.com

      Online Check-in

      Online check-in at hotels, or pre-check-in, allows guests to enter their personal information before arriving at the hotel. This way, you don’t have to wait upon arrival and can start enjoying your vacation as soon as possible.

      You can complete online check-in from our website.

      Excursions

      At Club Hotel Aguamarina, we invite you to discover Menorca in an exceptional way, whether it's your first visit or you're a frequent guest. Our privileged location is the perfect starting point to enjoy your favorite sports and explore the beauty of the island.

      Book your excursions here and discover everything Menorca has to offer!

      Does the Wifi coverage reach all areas of the hotel?

      Although we have multiple antennas distributed throughout our facilities, some rooms may have low coverage and/or intermittent service.

      Free Wi-Fi

      We offer *free Wi-Fi in the common areas of the hotel.

      *Not available inside the rooms.

      Check at reception upon arrival.

      Premium Wi-Fi

      Service with extra charge*

      Check rates and purchase the service at reception.

      *Free for AguaClub members

      Medical Service

      At Club Hotel Aguamarina we offer medical services by appointment.

      Please check times and rates at reception.

      Parking

      We have free parking and ample areas to park your vehicle around the hotel.

      Cycling Center

      Our Cycling Center is located in block C and includes exclusive, video-monitored bicycle parking, a workshop, tools, and a bike cleaning area.

      INFO & reservations 634725926

      Gym

      Open daily from 09:00 to 21:00 in building A.
      Ask for the key at reception

      Balinese Beds

      *Hours: 15:30 - 22:00
      Advance reservation required at the Food truck. Last reservation slot at 21:00

      *These hours may change throughout the season. Check the updated schedule upon your arrival at the hotel.

      Massages

      Disconnect and relax while enjoying a rejuvenating massage in a paradisiacal setting. Our garden, with sea views, offers the perfect backdrop to revitalize your body and mind. If you prefer a more intimate atmosphere, you can also receive your massage in our cozy massage center, designed to provide you with maximum comfort and tranquility.

      Our expert therapists will provide you with a total relaxation experience, tailored to your needs. To learn about our full range of massages, prices, and to make reservations, call us or send us a WhatsApp at 669 473 657.

      Supermarket

      We have a supermarket located in block C, where you will find a wide variety of products such as food, essentials, gifts, toys, and souvenirs at very competitive prices. We invite you to visit it during your stay with us.

      Please check the opening hours at reception upon arrival at the hotel.

      Fashion Boutique

      Enjoy shopping at the Fashion Boutique located in block C, where you can discover a wide variety of clothing and gift items. If you like fashion and want to take a special souvenir from your stay with us, be sure to visit it.

      Please check the opening hours at reception upon arrival at the hotel.

      Use of Umbrellas and Sunbeds on the Beach

      The umbrellas and loungers on the beach are managed by independent private companies and do not belong to or have any affiliation with Club Hotel Aguamarina. 

      Use of Umbrellas and Sunbeds at the Hotel

      At our facilities, we offer spacious areas equipped with comfortable loungers and umbrellas for your maximum relaxation. These services are completely free for our guests.

      It is prohibited to remove any material from the hotel premises.
      Reservation of loungers and umbrellas is not allowed.

      Beach and Pool Towels

      Enjoy this service for 1.50€ per day and towel, plus a refundable deposit of 10€ per towel.

      Exchange your towel for a clean one at reception as often as you need.

      You can arrange it at reception during your stay.

      Hairdryer and Amenities

      Our bathrooms are equipped with a hairdryer, hand soap, and shower gel/shampoo so you can travel lighter.

      Fridge

      All our rooms have a cooler available for 2.50€ per day.

      You can arrange it at reception during your stay.

      Safe

      All our rooms have a safe.

      Use it for 2.50€ per day, plus a refundable deposit of 6€.

      You can arrange it at reception during your stay.

      Cleaning Service

      Our cleaning service will clean your room daily.

      You will find an information sign on your room door.

      Self-Service Laundry

      The laundry area with washers and dryers is located in our supermarket, situated in block C.

      This service is available using coins.

      Cots

      We offer free cots for the little ones in the family. Check at reception.

      SUBJECT TO REQUEST AND AVAILABILITY

      Pushchairs for Babies and Children

      At Club Hotel Aguamarina, we love making your holidays easier! To help you travel lighter, we have pushchairs for babies and children available, which you can book directly on our website*, ensuring their availability. You can also rent them at reception** during your stay.

      *Online price: 5€ per pushchair/day, plus a refundable deposit of 20€ per pushchair.
      **Reception price: 10€ per pushchair/day or 40€ per pushchair/week, plus a refundable deposit of 20€ per pushchair.
      SERVICE SUBJECT TO AVAILABILITY

      Kettles

      We have kettles available to make you feel at home. You can arrange this service at reception during your stay.
      Price: 1€ per kettle/day, plus a refundable deposit of 10€ per kettle.
      SERVICE SUBJECT TO AVAILABILITY

      Baby Food and Purees

      If you are travelling with your baby, ask in our restaurants; we have vegetable puree with no added salt available to make your stay more comfortable.

      Vegan and Vegetarian Diet

      Currently, we do not have a vegan or vegetarian buffet in our restaurants.

      Food Allergies and Special Diets

      We do not currently have a specific buffet for food intolerances and allergies in our restaurants. However, within our buffet, we do have some options that adapt to different dietary needs. Please ask the waiters about gluten-free food, special or restrictive diets and allergens. They will inform you about the options available in our buffet.

      We recommend that you notify us by e-mail prior to your arrival and at reception during check-in so that our staff can take this into account.

      Restaurants and Bars

      We have two buffet restaurants, located in blocks A and B, where we offer breakfast, lunch, and dinner.

      Breakfast: 07:45 - 10:00*
      Lunch: 13:00 - 15:00*
      Dinner: 19:15 - 21:30*

      Cold breakfast: 05:30 - 07:45* (Upon prior request)
      Cold dinner: 22:00 - 00:00* (Upon prior request)

      Additionally, we have an incredible variety of snacks, ice cream, pizza, smoothies, and drinks:

      Bar Bahía (Block A): 10:00 - 00:00*
      Bar Piscina (Block B): 10:00 - 00:00*
      Aguamarina's Burger (Block A): 12:00-22:00*
      Food Truck (Beach Access): 15:30 - 22:00*
      Pizza Corner (Block A): 12:30 - 15:00* / 19:30 - 22:00*

      *Times may change throughout the season. Check the updated times upon your arrival at the hotel.

      Water Park

      *Opening times: 9:30 - 13.30 / 14:30 - 19:15
      Tuesday morning closed for maintenance.

      Minimum age: 6 years and 1.10 meters in height

      *These opening times may change throughout the season. Please check the updated opening times on arrival at the hotel.

      Swimming pools

      *Opening hours:

      High Season: 09:30-19:30
      Low Season: 09:30-18:30

      *These times may change throughout the season. Check the updated times upon your arrival at the hotel.

    • Transport service

      At Club Hotel Aguamarina we do not offer this service directly, however, we collaborate with the company Shuttle Spain Transfers.
      https://www.shuttlespaintransfers.com/es/menorca-airport-transfers/arenal-den-castell/partner/Club-Hotel-Aguamarina

      How can I get to the hotel?

      There are several options:

      ·Taxi/VTC: www.taxismenorca.com/en/home
      ·Car hire: Rent it at the hotel during your stay.
      ·Transfer https://www.shuttlespaintransfers.com/es/menorca-airport-transfers/arenal-den-castell/partner/Club-Hotel-Aguamarina
      ·Bus line https://www.autosfornells.com/

    • Rate Pay now and save

      Booking our Pay now and save Rate you pay 100% of the amount at the booking.
      No changes or cancellations allowed.

      Late arrival policy: Your room is guaranteed until 23:59 on the day of check-in. If you are arriving after 23:59, please let us know in advance, as the hotel does not guarantee room availability after that time.

      No show: in case you do not show up at the hotel on the day of check-in, the hotel will not guarantee your room and will charge 100% of the costs.

      In the event of an unscheduled departure or early check-out, the amount of the stay will not be refunded.

      Rate Payment at hotel

      Booking our Payment at hotel Rate you pay your reservation at your arrival*.
      Changes and cancellations are allowed up to 5 days before arrival.

      Late arrival policy: Your room is guaranteed until 23:59 on the day of check-in. If you are arriving after 23:59, please let us know in advance, as the hotel does not guarantee room availability after that time.

      No show: in case you do not show up at the hotel on the day of check-in, the hotel will not guarantee your room and will charge 100% of the costs.

      In the event of an unscheduled departure or early check-out, the amount of the stay will not be refunded.

      *Payment by credit/debit card or cash up to a maximum of 1.000€ in accordance with law 11/2021 published in the BOE on 10 July 2021

      Rate Pay in comfortable installments

      When contracting Pay in easy instalments rate, you will pay an initial NON-REFUNDABLE deposit of 5% of the total amount at the time of booking. 
      The rest of the amount is refundable and will be paid in 2 or 3 payments, the last one being always at the hotel*. If any of the charges cannot be made, the hotel may cancel the reservation within 48 hours of notifying the client of the regularisation of their payments.

      Changes and cancellations are accepted up to 5 days before the arrival.

      Late arrival policy: Your room is guaranteed until 23:59 on the day of check-in. If you are arriving after 23:59, please let us know in advance, as the hotel does not guarantee room availability after that time.

      No show: in case you do not show up at the hotel on the day of check-in, the hotel will not guarantee your room and will charge 100% of the costs.

      In the event of an unscheduled departure or early check-out, the amount of the stay will not be refunded.

      FORGET ABOUT THE PAYMENTS!
      Charges will be automatically applied to your card on the scheduled dates.
      Just focus on packing and enjoying your vacation!

      *Payment by credit/debit card or in cash up to a maximum of 1.000€ in accordance with the law 11/2021 published in the BOE of 10 July 2021.

      Why do I have to insert my card if the rate is Payment at hotel?

      If you choose our Payment at hotel, you need to know that we are going to ask you for a bank card number. You have up to 5 days before your arrival to cancel or modify your booking at a cost of 0€. If you cancel your booking after this period, 100% will be charged.
      No-show will be charged 100% of the reservation.In the event of an unscheduled departure or early check-out, the amount of the stay will not be refunded.

      Credit cards

      At Club Hotel Aguamarina we accept payment with:
      AMERICAN EXPRESS
      MASTERD CARD
      VISA

      What is Ecotasa and what amount should I pay?

      The Ecotasa or Tourist Balearic Tax is a tax that has been determined by the Balearic Parliament and which taxes stays in any tourist establishment in the Balearic Islands as of July 1, 2016: Law 2/2016, of March 30, of the tax on tourist stays in the Balearic Islands.

      It amounts to an amount of € 3.00 plus 10% of I.V.A. for each person and day of stay in a 3* star superior hotel. The applicable rate varies according to the category of the establishment.

      The following stays are exempt from this tax:

      a) Children under 16.

      b) Stays made for reasons of force majeure.

      c) Stays made by anyone for health reasons.

      d) Stays subsidized by social programs of the public administrations of any state of the European Union.

      Applies a 50% discount on the tax quota for the ninth and following days of the same stay.

      A 75% bonus applies for low season stays, defined in the Law as the period from 1 November to 30 April of the following year (Amendment of Section 2 of Article 13 Law 2/2016).

    • We have 4 types of regimes or pensions:

      · ROOM ONLY: Use and enjoyment of the hotel room and facilities.

      · BED AND BREAKFAST: Use and enjoyment of the hotel room and facilities, with buffet breakfast included.

      · HALF BOARD WITH DRINKS:
      Use and enjoyment of the hotel room and facilities, with buffet breakfast and dinner included (possibility of requesting a change from dinner to lunch upon arrival at reception). Drinks included during restaurant service.

      · ALL INCLUSIVE:
      Use and enjoyment of the hotel room and facilities, with buffet breakfast, lunch, and dinner included along with their beverages during service. Within designated hours, you can enjoy SNACKS, BURGERS, PIZZA, a selection of UNLIMITED ALCOHOLIC AND NON-ALCOHOLIC DRINKS (house brands), COFFEES, TEAS, and SELF-SERVICE JUICES, SMOOTHIES, ICE CREAM POTS, and SLUSHIES.

      *The selection of drinks and food included in the All-Inclusive package may be subject to changes during the season. Please consult this selection at the bars upon your arrival.
      *Ice cream from our selection.
      *Premium drinks and cocktails have a supplement.

      Schedules:
      Breakfast: 07:45 - 10:00*
      Lunch: 13:00 - 15:00*
      Dinner: 19:15 - 21:30*

      Cold breakfast: 05:30 - 07:45* (Upon prior request)
      Cold dinner: 22:00 - 00:00* (Upon prior request)

      Bar Bahía (Block A): 10:00 - 00:00*
      Pool Bar (Block B): 10:00 - 00:00*

      Aguamarina's burger (Block A): 12:00-22:00*
      Food truck (Beach descent): 13:30 - 21:00*
      Pizza Corner (Block A): 12:30 - 15:00* / 19:30 - 22:00*

      *Timings may change throughout the season. Please check the updated schedules upon your arrival at the hotel.

    • Where am I going to be accommodated?

      It will depend on the type of room you have booked.

      Can I change my room type?

      Of course, paying the difference between the different room types and always subject to availability. You can request it at reception, at hola@clubhotelaguamarina.com or on the +34971358060.

      Can I change the regime of my booking?

      Of course, you can do it at reception, at hola@clubhotelaguamarina.com or on the +34 971 35 80 60.

      Modify or cancel your booking

      You can modify or cancel your booking FLEXIBLE RATE or FLEXIBLE PAYMENT (NON-REFUNDABLE DEPOSIT), up to 5 days before your arrival by contacting us by email at hola@clubhotelaguamarina.com or by telephone on the +34644564080.

      Pets

      Pets are not allowed at Club Hotel Aguamarina.

    • How do I become a member of AguaClub?

      It's very easy! Go to the "My Account" section on our website, create a username and password and confirm your account with the code we will send you by email. Now you’re already registered you can start enjoying all the advantages of AguaClub and level up to obtain more benefits.

      Levels, conditions and benefits of AguaClub:

      AGUACLUB MEMBER

      Just by registering in our club, you will enjoy all these advantages on your first reservation:

      • Best Price Guarantee Online: On our website, you will always find the best price for your vacation.
      • Free Early Check-in and Late Check-out: On the day of your arrival, you can start enjoying all the services included in your rate before 2:00 PM, and on the day of departure, you can continue enjoying them until 6:00 PM. Additionally, if there is availability, you can also use your room*
        *Availability must be checked at the reception
        *Until 6:00 PM on the day of departure

      • Priority Room Assignment: Your reservation will always be among the first to be assigned a room.

      • Free Premium Wi-Fi: Enjoy the freedom of wireless connection at no additional cost during your stay at the hotel. As a member of AguaClub, you have exclusive and free access to our standard Wi-Fi network as well as our Premium Wi-Fi service. For all the details on how to connect, please inquire at the reception.

      • Free Photo Printing: Capture your unforgettable moments with us! As an AguaClub member, we gift you a free printing of 20 photos on Cheerz with the promotional code we will send upon confirming your reservation.

      BLUE LEVEL

      If you have enjoyed 1 stay with us in the last 4 years, booked through our website, congratulations! You are now a Blue Customer.
      In your upcoming reservations, you'll accumulate all the previous benefits plus the following:

      • 5% off* on your direct bookings or through our website.
      • 1 bottle of water in the room
      • Welcome gift
      • Special discounts with our partners**
        *Not cumulative with special offers.
        **Check conditions at reception or at hola@clubhotelaguamarina.com

      SILVER LEVEL

      You are a Silver Customer if you have enjoyed 3 stays with us in the last 4 years, booked through our website, with a minimum total amount of 2.500€.
      With this level, you accumulate all the previous benefits, plus:

      • 7% off* on your upcoming direct bookings or through our website
      • Free mini-fridge
      • Free safe
      • Balinese bed** for 2 hours with a bottle of cava as a gift
      • Free upgrade (subject to availability)
        *Not cumulative with Blue level discount and special offers.
        **Condition: Upload a photo to Instagram tagging us #Clubhotelaguamarina#Aguaclub.

      GOLD LEVEL

      If you are a Gold Client, you have already enjoyed 4 stays with us in the last 4 years, booked through our website, with a minimum total amount of 4.000€
      With this level, you will add all these advantages to the previous ones:

      • 10% off* on your upcoming direct bookings or through our website
      • Free pool towels
      • Kettle in the room
      • Internet TV
      • Free infant stroller
        *Not cumulative with Blue and Silver discounts and special offers.

    • When is the animation available? 

      Whenever the hotel is open we have entertainment, adapting to the weather conditions and hotel occupancy.

      What activities are carried out?

      Our Agualand Entertainment Team, with more than 20 international entertainers, will dedicate the whole day to dance, workshops, water games and sports for you to have a super fun holiday.

      The activities developed by our entertainment team are divided into:

      CHILDREN
      Agualand Kids (4 - 8 years)
      Agualand Juniors (9 - 13 years)

      ADULTS

      Agualand Teens (14 - 17 years)
      Agualand Adults (18+ years)

      AGUALAND NIGHT

      Mini Disco, magic, dancing and fun shows for all the family.

      *AGUALAND BABIES: an exclusive space with games and facilities adapted for babies from 0 to 3 years old.
      *Agualand Babies does not have supervision by our animators. The presence and supervision of an adult or person responsible is mandatory to guarantee the safety of children.

      RESTAURANT SUPPORT: our team of entertainers will take care of taking the children to the restaurant, allowing you to enjoy sports, the beach or a romantic meal so that everyone, young and old, can make the most of their stay.

      LOAN OF GAMES AND SPORTS EQUIPMENT
      We have everything you need for playing football, basketball, beach volleyball, ping-pong, mini-golf, board games... Visit us at the wooden hut at the entrance of Aguanimal's Park, one of our entertainers will assist you with all the information you need and lend you the necessary equipment to enjoy a day full of games and fun.

      OPENING HOURS:
      Mornings: 10:15 to 12:45
      Afternoons: 15:15 to 20:15

      MATERIALS FOR LOAN:
      Board games:
      €10 deposit per game
      Mini-golf clubs: €5 deposit per club and ball
      Ping-pong paddles and balls: €10 deposit for a pair of paddles and a ball
      Balls: €5 deposit per ball

      Check all details and conditions on the notice board at our hut.

      You can see more information in our Entertainment section
      Check the schedules and activities during your vacation, in the notice board in front of reception.
      Some activities may have an extra charge. You will be informed of the price before starting the activity.

      What languages do the animation team speak?

      Our animation team can communicate in Spanish, English, Italian and Portuguese (they may vary from one season to another, but they will always do their best to understand you in any language. Please ask for updated languages at your arrival). 

      We have an international group of enthusiastic entertainers who will spend the whole day doing different activities to make sure you have a fun holiday whether you come alone or accompanied by family or friends.

    • Aguanimal's Park is the largest children's park in Menorca! A paradise of play and fun for children aged 2 to 11 with themed areas featuring our mascots, the Aguanimals.

      Additionally, in the surrounding areas, you'll find a bouncy castle zone, a multi-sport court for football and basketball, a new and fun mini golf course, ping-pong tables, and an inflatable sliding track for unforgettable moments with family or friends, and much more!

      Discover all the information and schedules here!

      Aguanimal's Park children's park:

      A magical and safe space designed for the enjoyment of children aged 2 to 11. Each area is designed for different age groups, ensuring safety and fun for all in a secure environment, with rubber flooring so they can play and explore without worries.

      Here you'll find:
      A pirate ship
      with bridges and slides
      Sandbox with a fun excavator
      Swings
      Zip lines
      for the more adventurous
      And much more!

      Hours: 09:00 to 23:00
      Age: 2 to 11 years

      It is mandatory to respect the age ranges and follow the rules and schedules indicated on the park signs.
      Minors must always be supervised and accompanied by a responsible adult.

      Smoke-free zone.

      Zip lines:

      Dare to try our 2 exciting zip lines that will take you across the park in the blink of an eye!

      Hours: 09:00 to 23:00

      It is mandatory to respect the age ranges and follow the rules and schedules indicated on the park signs.
      Minors must always be supervised and accompanied by a responsible adult.

      Smoke-free zone.

      Sandbox:

      Discover our new sand area with a fun excavator machine, perfect for creating fun games and letting your imagination run wild.

      Hours: 09:00 to 23:00

      It is mandatory to respect the age ranges and follow the rules and schedules indicated on the park signs.
      Minors must always be supervised and accompanied by a responsible adult.

      Smoke-free zone.

      Bouncy castles: 

      One of our new attractions that is a hit among children!

      In our new bouncy castle zone, children can jump, play, and enjoy various themed castles adapted by age:

      Ball pit: For children aged 0 to 3, under parental supervision. Parents can also join and enjoy with their children.
      Shark: 
      for children aged 3 and up, up to a maximum height of 1.60 meters.
      Ship:
      for children aged 3 and up, up to a maximum height of 1.80 meters.

      *HOURS:
      Mornings: 09:00 to 12:45
      Afternoons: 17:15 to 20:00

      *The opening and hours of this area may change throughout the season due to weather or operational reasons.
      Operational only if the wind is below 25 km/h.
      Children under 4 years old must be accompanied by an adult.
      Socks are mandatory.

      Smoke-free zone.

      Multi-sport court: 

      In our new multi-sport court, you can play football and basketball!

      Request a ball at the wooden booth during the following hours:

      HOURS: 09:00 to 20:00
      EQUIPMENT LOAN: a deposit of 5€ per ball is required. Check all the information on the sign at our booth.

      Smoke-free zone.

      Sliding track: 

      Another of our new attractions that promises lots of laughs!
      An inflatable water track to run, slide, and enjoy its 20 meters length!

      *HOURS: Monday to Friday from 10:00 to 12:30 on the multi-sport court

      *Open only in high season
      *The opening and hours of this area may change throughout the season due to weather or operational reasons.

      Smoke-free zone.

      Mini golf: 

      Our new and exciting mini golf course is full of challenges for you to have an incredibly fun time with your family.
      Who will be the first to overcome all the challenges we have prepared?

      You can request golf clubs and balls at the wooden booth
      during the following hours:
      From 10:15 to 12:45
      From 15:15 to 20:15

      EQUIPMENT LOAN: a deposit of 5€ per club and ball is required. Check all the information on the sign at our booth.

      Smoke-free zone.

      Ping-pong:

      We have 2 ping-pong tables for you to enjoy exciting matches with family or friends.

      Request paddles and balls at the wooden booth during the following hours:
      Mornings: 10:15 to 12:45
      Afternoons: 15:15 to 20:15

      EQUIPMENT LOAN: a deposit of 10€ per pair of paddles and a ball is required. Check all the information on the sign at our booth.

      Smoke-free zone.

      Beach volleyball court:

      Do you love beach volleyball? We have a court for you!

      You can request a ball at the wooden booth during the following hours:

      Mornings: 10:15 to 12:45
      Afternoons: 15:15 to 20:15

      EQUIPMENT LOAN: a deposit of 5€ per ball is required. Check all the information on the sign at our booth.

      Smoke-free zone.

      Wooden booth:

      Don't forget to stop by our wooden booth at the entrance of Aguanimal's Park! One of our entertainers will help you with all the information you need and lend you the necessary equipment to enjoy a day full of games and fun.

      HOURS:
      Mornings: 10:15 to 12:45
      Afternoons: 15:15 to 20:15

      EQUIPMENT LOAN:
      Board games:
      a deposit of 10€ per game
      Mini golf clubs: a deposit of 5€ per club and ball
      Ping-pong paddles and balls:  a deposit of 10€ per pair of paddles and a ball
      Balls: a deposit of 5€ per ball

      Check all the details and conditions on the sign at our booth.

    • Did you know that at Club Hotel Aguamarina you can also enjoy our facilities without being a guest?

      All the fun without accommodation!

      With our Day Pass, you will have access to 3 different options to enjoy a full day at Club Hotel Aguamarina, from 10:00 AM to 6:00 PM. Access our new facilities, relax in the pools, experience the excitement of our water park, and participate in our Agualand entertainment activities—all without the need to book a room.

      Is it your birthday?
      Come celebrate with us and receive a bag of sweets* for each entry!

      *Valid with Day Pass Gran Sabio and Linky. You must show proof of your birthday within 7 days by presenting your ID or family book at reception.

      *If you are coming to celebrate your birthday, you must book in advance and send an email to hola@clubhotelaguamarina.com so we can have everything ready.

      DAY PASS SARKO

      ACCESS TO FACILITIES

      Children up to 1 year: free
      Children from 2 to 11 years: €15
      Adults from 12 years: €18

      Water park
      Family and children's pools
      Adult bubble pool
      Inflatable castles
      Aguanimal's park playground
      Multisport court
      Access to Agualand entertainment clubs
      Use of sunbeds (subject to availability)

      SCHEDULE FROM 10:00 AM TO 6:00 PM

      Pools: 10:00 AM - 6:00 PM
      Water park: 10:00 AM - 1:30 PM and 2:30 PM - 6:00 PM (Closed for maintenance on Tuesday mornings)

      Book it at reception without prior reservation. You can also reserve at hola@clubhotelaguamarina.com, call +34 971 35 80 60, or click here.

      IMPORTANT INFORMATION:
      Schedules may change during the season. Some facilities may be closed for maintenance, weather conditions, or other operational reasons. Check updated schedules upon arrival at the hotel.

      Minors must be accompanied by a responsible adult (+18) at all times.

      With this Day Pass, you can enjoy all the facilities, including available entertainment activities on the chosen day. Food or drinks are not included and must be paid separately if consumed at hotel bars, restaurants, or other sales points.

      It is not allowed to bring outside food into the hotel.

      Food intolerances/allergies: please inform us in advance or upon your arrival at reception.

      DAY PASS GRAN SABIO

      ALL INCLUSIVE

      Children up to 1 year: free
      Children from 2 to 11 years: €30
      Adults from 12 years: €57

      Water park
      Family and children's pools
      Adult bubble pool
      Inflatable castles
      Aguanimal's park playground
      Multisport court
      Access to Agualand entertainment clubs
      Use of sunbeds (subject to availability)
      *Access to bars and restaurants of our All Inclusive

      SCHEDULE FROM 10:00 AM TO 6:00 PM

      Pools: 10:00 AM - 6:00 PM
      Water park: 10:00 AM - 1:30 PM and 2:30 PM - 6:00 PM (Closed for maintenance on Tuesday mornings)

      Book it at reception without prior reservation. You can also reserve at hola@clubhotelaguamarina.com, call +34 971 35 80 60, or click here.

      IMPORTANT INFORMATION:
      *HOURS OF RESTAURANTS AND BARS:
      Buffet lunch: 1:00 PM - 3:00 PM
      Aguamarina's Burger: 12:00 PM - 6:00 PM
      Pizza corner: 12:30 PM - 3:00 PM
      Food truck: 1:30 PM - 6:00 PM
      Bahía Bar and Pool Bar: 10:00 AM - 6:00 PM

      Schedules may change during the season. Some facilities may be closed for maintenance, weather conditions, or other operational reasons. Check updated schedules upon arrival at the hotel.

      Minors must be accompanied by a responsible adult (+18) at all times.

      This Day Pass includes access to facilities and food/drink from the All Inclusive. Any consumption outside the All Inclusive will be charged separately.

      Food intolerances/allergies: please inform us in advance or upon your arrival at reception. It is not allowed to bring outside food into the hotel.

      DAY PASS LINKY

      ACCESS TO FACILITIES + MENU

      Children up to 1 year: free
      Children from 2 to 11 years: €20
      Adults from 12 years: €27

      Water park
      Family and children's pools
      Adult bubble pool
      Inflatable castles
      Aguanimal's park playground
      Multisport court
      Access to Agualand entertainment clubs
      Use of sunbeds (subject to availability)
      *1 lunch menu per person

      SCHEDULE FROM 10:00 AM TO 6:00 PM
      Pools: 10:00 AM - 6:00 PM
      Water park: 10:00 AM - 1:30 PM and 2:30 PM - 6:00 PM (Closed for maintenance on Tuesday mornings)

      Book it at reception without prior reservation. You can also reserve at hola@clubhotelaguamarina.com, call +34 971 35 80 60, or click here.

      IMPORTANT INFORMATION:
      *1 Menu per person, choose between:
      AGUAMARINA'S BURGER:
      1 Main: Burger, cheeseburger, hot dog, sandwich, or nuggets.
      1 Serving of fries
      1 Drink
      1 Ice cream
      PIZZA CORNER:
      1 Slice of pizza
      1 Drink
      1 Ice cream

      Schedules may change during the season. Some facilities may be closed for maintenance, weather conditions, or other operational reasons. Check updated schedules upon arrival at the hotel.

      Minors must be accompanied by a responsible adult (+18) at all times.

      Food intolerances/allergies: please inform us in advance or upon your arrival at reception. It is not allowed to bring outside food into the hotel.

    Welcome to your hooooolidays!hooooooooo-
    oooooooooooolidays!

    Your holidays at Club Hotel Aguamarina are round the corner.
    Don’t hang about and book now!

    Book

    Club Hotel Aguamarina

    How to arrive

    • Passeig d’es Passerell, s/n
    • Urbanización Arenal d’en Castell
    • 07740 Mercadal, Illes Balears
    • View location on map